Shipping
Q: When will my order be dispatched?
We aim to have all orders shipped the same day if ordered before 12:00pm (AEST) Monday to Friday. Please note that during sale times, our dispatch time will extend to 1 - 3 business days.
Q: How do I track my order?
Your tracking number will be sent to your email once it has been shipped. If you do not receive this number, please contact our customer care on info.nursecode@gmail.com. Be sure to check your spam folder too!
Q: How much is delivery?
Free Standard Shipping on all orders over $150.00 (Australia Only)*
Australia:
Standard Shipping
< 500g $10.95 AUD
500g - 1.0kg $14.95 AUD
1.0kg - 3.0kg $18.95 AUD
> 5.0kg $22.85 AUD
Express Shipping
< 500g $$14.45 AUD
500g - 1.0kg $18.95 AUD
1.0kg - 3.0kg $23.45 AUD
> 5.0kg $31.35 AUD
New Zealand
Standard Shipping
Up to 250g $15.90 AUD
250g - 500g $19.15 AUD
500g - 1.0kg $25.75 AUD
1.0kg - 1.5kg $32.30 AUD
Express Shipping
Up to 250g $30.90 AUD
250g - 500g $34.15 AUD
500g - 1.0kg $40.75 AUD
1.0kg - 1.5kg $47.30 AUD
Q: Do you delivery worldwide?
We currently only offer shipping within Australia and to New Zealand as our our reference cards are based off Australia and New Zealand clinical standards
Q: How long will my order take to get to me?
Australian Domestic Shipping:
Express Shipping: 2 - 5 business days after dispatch.
Standard Shipping: 5 - 9 business days after dispatch.
New Zealand Shipping:
Express Shipping: 3 - 7 business days after dispatch.
Standard Shipping: 5 - 9 business days after dispatch.
Q: What if I put in my address wrong?
Please contact our customer care team as soon as possible if you have entered the wrong address. If your purchase is returned to us and we are not at fault, you will be required to pay for the further shipping fee.